Hail, wind, fallen branches. NC storms do real damage to roofs. Pantego Roofing & Maintenance responds within 24 hours. We tarp exposed areas to prevent further water intrusion, then document the damage for your insurance claim with photos, measurements, and a detailed inspection report.
We work with every major insurance carrier in NC: State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, and more. Our supplement team knows Xactimate line items and fights for full replacement when your roof qualifies. If the initial estimate seems low, we document additional damage and resubmit.
Our Storm Damage Repair Process
Roof Inspection
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
Claim Documentation
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
On-Site Adjuster Visit
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Repair or Replace
Once approved, our Pantego crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Pantego Customers Say
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
Why Choose Pantego Roofing & Maintenance for Storm Damage Repair?
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
24-Hour Emergency Response
Storm damage can't wait. Our Pantego crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in NC.